The Recall Desk
Our severity:SevereNHTSA·19V177000·Announced 2019-03-06

Jayco Recalls 2019-2020 Embark Motorhomes Due to Hitch Damage

Jayco is recalling 2019-2020 Embark motorhomes because the hitch may have been damaged during delivery, increasing the risk of a crash if the towed vehicle separates.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (damaged hitch) that can lead to vehicle separation and a crash, meeting the criteria for a Severe rating.

Plain-English summary

Jayco, Inc. is recalling certain 2019-2020 Jayco Embark motorhomes. The recall addresses a defect where the trailer hitch may have been damaged while the motorhome was being delivered. This damage compromises the motorhome's ability to safely tow vehicles.

The damaged hitch may result in the towed vehicle separating from the motorhome, which increases the risk of a crash. No specific number of affected units is provided in the source text, but the recall covers the 2019 and 2020 model years of the Embark.

Jayco has notified owners, and dealers will replace the hitch free of charge. The recall began on March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
JAYCO EMBARK
Brand
JAYCO
Manufacturer
Jayco, Inc.
Category
Vehicle — Motorhome
Hazard
Affected units
8

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EMBARK

Distribution

Distributed nationwide across the United States.

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