The Recall Desk
SevereNHTSA·18V725000·Announced 2018-10-15

Mercedes-Benz Recalls 2018 C300 and E300 Models for Battery Fire Risk

Mercedes-Benz is recalling 2018 C300 and E300 vehicles because a defective battery cover could cause a short circuit and fire in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (strut brace deformation) that could lead to a short circuit and fire, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2018 Mercedes-Benz C300 and E300 vehicles. The affected models include the C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe, and C300 Cabrio. A total of 4,073 vehicles are affected by this recall.

The recall is due to a defect in the starter battery cover. The cover may not fully cover the live positive electrical wire. In certain crashes, the vehicle's strut brace may deform and short-circuit the battery. If the battery is shorted, the emergency door unlocking system would be deactivated for outside responders, and the short circuit could increase the risk of a fire.

Mercedes-Benz will notify owners, and dealers will replace the positive pole cover free of charge. The recall began on November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ E 300, C 300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Electrical System
Hazard
Affected units
4,073

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • E 300
  • C 300

Distribution

Distributed nationwide across the United States.

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