The Recall Desk
SevereNHTSA·19V586000·Announced 2019-08-09

Mercedes-Benz Recalls C300 and C43 Models for Battery Bracket Defect

Mercedes-Benz is recalling 2018-2019 C300 and C43 AMG vehicles because the 12-volt battery bracket may be unsecured, risking terminal disconnection in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (unsecured battery bracket) that can lead to injury by impairing post-crash safety functions or creating a road hazard, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The recall involves a defect where the mounting bracket for the 12-volt battery may not be secured. This issue allows the battery to shift, which could disconnect the terminals in the event of a crash.

The defect poses a safety risk because a loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. Additionally, the battery may detach and become a road hazard. Either of these scenarios can increase the risk of injury.

Mercedes-Benz will notify owners, and dealers will replace the battery mounting bracket free of charge. The recall began on October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ C 300, AMG C43
Brand
MERCEDES-BENZ
Affected units
26,584

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • C 300
  • AMG C43

Distribution

Distributed nationwide across the United States.

Same manufacturer · Mercedes-Benz USA, LLC.

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