The Recall Desk
HighNHTSA·18V502000·Announced 2018-07-31

Alta Motors Recalls 2018-2019 Redshift Motorcycles for Throttle Software Issue

Alta Motors is recalling 2018-2019 Redshift MXR and EXR motorcycles because throttle software may fault, causing a stall that increases crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (motorcycle stall increasing crash risk) where no specific injuries or fatalities have been reported in the source text, fitting the 'High' severity criteria.

Plain-English summary

Alta Motors is recalling certain 2018-2019 Alta Redshift MXR and 2019 Alta Redshift EXR motorcycles. The recall involves 215 units. The issue is with the throttle control software, which may fault if the throttle is rolled forward past the closed position. This malfunction can result in the motorcycle stalling.

A motorcycle stall can increase the risk of a crash. Alta will notify owners, and dealers will install an update for the throttle software free of charge. The recall began on August 6, 2018.

Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
ALTA REDSHIFT MXR, REDSHIFT EXR
Brand
ALTA
Manufacturer
Alta Motors
Category
Vehicle — Motorcycle
Hazard
Affected units
215

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • REDSHIFT MXR
  • REDSHIFT EXR

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · software fault

See all →