The Recall Desk
SevereNHTSA·17V628000·Announced 2017-10-06

Daimler Trucks Recalls 2016 Western Star and Freightliner Vehicles for Steering Defect

Daimler Trucks is recalling 2016 Western Star 4900 and Freightliner Cascadia trucks because a steering component may loosen, potentially causing a loss of steering control.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that can cause a complete loss of steering, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2016 Western Star 4900 and Freightliner Cascadia vehicles. These vehicles are equipped with specific Spicer D-Series and E-Series steer axles. The recall addresses a defect where the castellated nut on the steer axles may not be properly torqued, which allows the tie rod to loosen.

If the tie rod loosens, it may disconnect from the steering knuckle. This failure can result in a complete loss of steering, significantly increasing the risk of a crash. DTNA issued an interim notice to owners on December 4, 2017, and the official recall began on March 7, 2018.

Owners should contact DTNA customer service at 1-800-547-0712 or their local dealer. Dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the components cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly free of charge. DTNA's number for this recall is FL-751.

The recalled product

Product
WESTERN STAR, FREIGHTLINER 4900, CASCADIA
Brand
WESTERN STAR
Affected units
41

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • 4900
  • CASCADIA

Distribution

Distributed nationwide across the United States.