The Recall Desk
Our severity:HighNHTSA·17E024000·Announced 2017-05-09

Norgren Recalls One Kneeling Module Due to Improperly Seated Snap Rings

Norgren Inc. is recalling one Kneeling Module because improperly seated snap rings may cause a loss of suspension air pressure, increasing crash and injury risks.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (suspension) that poses a risk of crash or injury, but no injuries or deaths are reported in the source text.

Plain-English summary

Norgren Inc. is recalling one Kneeling Module, part number K990073. The recall addresses a defect where the air valve pistons have retaining snap rings in the manifold that may be improperly seated.

An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.

Norgren has notified the purchaser and provided them with a snap ring reset tool, free of charge. Owners may contact Norgren customer service at 1-303-794-2611. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
SUSPENSION recall
Manufacturer
Norgren Inc.
Category
Vehicle — Suspension Component
Hazard
Affected units
1

Distribution

Distributed nationwide across the United States.

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