The Recall Desk
SevereNHTSA·17V263000·Announced 2017-04-19

Gillig Recalls 2015-2016 Low Floor Buses for Suspension Defect

Gillig is recalling 2,604 Low Floor transit buses because improperly seated snap rings in the suspension kneeling modules may cause a loss of air pressure, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (suspension) that poses a risk of crash and injury to maintenance personnel, meeting the criteria for a Severe rating.

Plain-English summary

Gillig LLC is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The recall involves 2,604 vehicles where the snap rings on the solenoid valve pistons may not have been fully inserted and seated during assembly. This defect can affect the suspension air bag pressure and the vehicle's suspension height.

An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. Additionally, a loss of pressure during vehicle servicing could increase the risk of injury to maintenance personnel.

Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
GILLIG LOW FLOOR
Brand
GILLIG
Manufacturer
Gillig LLC
Category
Vehicle — Transit Bus
Hazard
Affected units
2,604

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • LOW FLOOR

Distribution

Distributed nationwide across the United States.

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