The Recall Desk
HighNHTSA·16V744000·Announced 2016-10-17

Newmar Recalls Canyon Star Motor Homes Due to Wheelchair Lift Bolt Defect

Newmar is recalling 2012-2017 Canyon Star motor homes with wheelchair lifts because incorrect bolts may break, allowing the lift to move unexpectedly.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the 'High' severity criteria for potential injury to occupants or operators.

Plain-English summary

Newmar Corporation is recalling certain model year 2012-2017 Canyon Star motor homes manufactured between September 7, 2011, and September 6, 2016. The recall affects 114 vehicles equipped with wheelchair lifts. The defect involves the use of incorrect bolts to install the wheelchair lift base, which may unexpectedly break and allow the lift to move. This condition causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."

The unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator. Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts free of charge. The recall began on October 28, 2016.

Owners may contact Newmar customer service at 1-800-731-8300. They may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
NEWMAR CANYON STAR
Brand
NEWMAR
Manufacturer
Newmar Corporation
Category
Vehicle — Motor Home
Hazard
Affected units
114

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CANYON STAR

Distribution

Distributed nationwide across the United States.

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