The Recall Desk
HighNHTSA·16V138000·Announced 2016-03-07

Volkswagen Recalls 2015-2016 e-Golf Vehicles for Battery Software Defect

Volkswagen is recalling 2015-2016 e-Golf vehicles because oversensitive battery diagnostics may cause the electric motor to shut down unexpectedly, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where an unexpected shutdown increases the risk of a crash, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain model year 2015-2016 e-Golf vehicles manufactured between May 21, 2014, and March 1, 2016. The recall involves 5,561 vehicles.

The defect involves oversensitive diagnostics in the high-voltage battery management system. This issue may falsely detect an electrical surge, resulting in the vehicle's electric drive motor shutting down unexpectedly. An unexpected vehicle shutdown can increase the risk of a crash.

Volkswagen has notified owners, and dealers will update the battery management software free of charge. The recall began on March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
VOLKSWAGEN E-GOLF
Brand
VOLKSWAGEN
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Electric Vehicle
Hazard
Affected units
5,561

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • E-GOLF

Distribution

Distributed nationwide across the United States.

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