The Recall Desk
HighNHTSA·16V014000·Announced 2016-01-15

Supreme Recalls Shuttle Buses Due to Wheelchair Lift Bearing Defect

Supreme is recalling 2008-2014 shuttle buses equipped with certain Ricon wheelchair lifts because pivot holes may allow bearings to move, risking platform failure.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect in a wheelchair lift that could cause the platform to fall, increasing the risk of injury to the operator. No injuries or deaths are reported in the source text, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Supreme Corporation is recalling certain model year 2008-2014 Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel, and Trolley shuttle buses. The recall affects vehicles manufactured between May 9, 2008, and August 9, 2014, that are equipped with specific Ricon wheelchair lift models (S2005, S2010, S5005, S5010, S5505, and S5510). A total of 1,762 vehicles are affected.

The defect involves folding link arms on the wheelchair lifts that may have pivot holes that are too large. This can allow the bearings to move out of position. If the bearings shift, the stowed platform may move excessively, potentially causing the platform mounting to fail. This failure could cause the wheelchair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury to the lift operator.

Supreme will notify owners, and dealers will inspect the link arms for damage or displaced bearings and inspect the platform for cracks. Any damaged parts will be replaced free of charge. The recall began on March 14, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884. Note that vehicles which received a similar recall remedy in 2014 are still affected by this current recall.

The recalled product

Product
STARTRANS CANDIDATE, SENTINEL BUS, AZURE HYBRID, PRESIDENT
Brand
STARTRANS
Manufacturer
Supreme Corporation
Category
Vehicle — Shuttle Bus
Hazard
Affected units
1,762

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (9)

  • CANDIDATE
  • SENTINEL BUS
  • AZURE HYBRID
  • PRESIDENT
  • SENATOR
  • PRESIDENT S2
  • SENATOR HD
  • SENATOR II
  • TROLLEY

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · STARTRANS

Same manufacturer · Supreme Corporation

See all →

Same hazard · structural failure

See all →