Chrysler Recalls 2008-2012 Dodge RAM Trucks for Tie Rod Assembly Defect

Plain-English summary

Chrysler Group LLC is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The recall addresses a defect where the left tie rod assembly may break. This recall supersedes tie rod recall 11V350, and vehicles previously remedied under that earlier recall are also affected by this campaign.

A failure of the tie rod assembly may result in a loss of steering control, which increases the risk of a crash. The defect is located in the steering linkages, specifically the tie rod assembly.

Chrysler notified owners on January 16, 2014, that dealers would inspect vehicles and replace the steering linkage assembly if necessary. The remedy program was temporarily ceased in February 2014 due to parts quality concerns and re-initiated in April 2014. In July 2015, under a consent order with NHTSA, Chrysler agreed to offer owners three options: perform the original remedy, repurchase the vehicle at fair market value plus 10%, or provide an incentive toward a new vehicle. Owners were expected to receive notification letters by August 31, 2015. Owners may contact Chrysler at 1-800-247-9753 or NHTSA at 1-888-327-4236.

The recalled product

Product

DODGE RAM 3500, RAM 2500, RAM 1500

Brand

DODGE

Manufacturer

Chrysler Group LLC

Category

Vehicle — Steering System

Hazard

• loss-of-steering-control
• crash-risk

Affected units

271,733

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Distribution

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