The Recall Desk
SevereNHTSA·13V239000·Announced 2013-06-04

Chrysler Recalls 2012 Dodge Ram Trucks Due to Front Axle Fracture Risk

Chrysler is recalling 5,622 model year 2012 Dodge Ram 4500 and 5500 trucks because a welding defect may cause the front drive shaft to fracture, potentially leading to a loss of motive power and increased crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (front axle carrier welding issue) that can lead to a loss of motive power and increased crash risk, meeting the criteria for a Severe (4) rating.

Plain-English summary

Chrysler Group LLC is recalling certain model year 2012 Dodge Ram 4500 and 5500 trucks manufactured between February 2, 2012, and December 22, 2012. The recall involves 5,622 vehicles affected by a welding issue with the front axle carrier. This defect may cause the front drive shaft to fracture, resulting in a loss of motive power and damage to surrounding components if the shaft continues to spin.

The sudden loss of drive power or damage to other components may increase the risk of a crash. Chrysler will notify owners, and dealers will replace or repair the front axle assembly free of charge. The recall began on May 1, 2014.

Owners may contact Chrysler at 1-800-247-9753 for more information. Chrysler's recall campaign number is N26. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
DODGE RAM 5500, RAM 4500
Brand
DODGE
Manufacturer
Chrysler Group LLC
Category
Vehicle — Light Truck
Hazard
Affected units
5,622

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • RAM 5500
  • RAM 4500

Distribution

Distributed nationwide across the United States.

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