The Recall Desk
SevereNHTSA·13V344000·Announced 2013-08-06

Chrysler Recalls 2012 Dodge Ram Trucks Due to Transmission Defect

Chrysler is recalling 2012 Dodge Ram 3500, 4500, and 5500 trucks because a loose snap ring in the transmission may cause a loss of power transfer, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission) that may cause a loss of power transfer, increasing the risk of a crash, which aligns with the 'Severe' criteria for structural vehicle defects.

Plain-English summary

Chrysler Group LLC is recalling certain model year 2012 Dodge Ram 3500, Ram 4500, and Ram 5500 trucks. The recall covers Ram 3500 trucks manufactured between May 4, 2012, and August 7, 2012, as well as Ram 4500 and 5500 trucks manufactured between May 3, 2012, and August 7, 2012.

The defect involves a loose snap ring inside the transmission, which may result in a loss of power transfer from the transmission to the wheels. An unexpected loss of power transfer may increase the risk of a crash.

Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
DODGE RAM 3500, RAM 4500, RAM 5500
Brand
DODGE
Manufacturer
Chrysler Group LLC
Category
Vehicle — Truck
Hazard
Affected units
85

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • RAM 3500
  • RAM 4500
  • RAM 5500

Distribution

Distributed nationwide across the United States.

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