Chrysler Recalls 2012 Dodge Ram Trucks Due to Transmission Defect
Chrysler is recalling 2012 Dodge Ram 3500, 4500, and 5500 trucks because a loose snap ring in the transmission may cause a loss of power transfer, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (transmission) that may cause a loss of power transfer, increasing the risk of a crash, which aligns with the 'Severe' criteria for structural vehicle defects.
Plain-English summary
Chrysler Group LLC is recalling certain model year 2012 Dodge Ram 3500, Ram 4500, and Ram 5500 trucks. The recall covers Ram 3500 trucks manufactured between May 4, 2012, and August 7, 2012, as well as Ram 4500 and 5500 trucks manufactured between May 3, 2012, and August 7, 2012.
The defect involves a loose snap ring inside the transmission, which may result in a loss of power transfer from the transmission to the wheels. An unexpected loss of power transfer may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- DODGE RAM 3500, RAM 4500, RAM 5500
- Brand
- DODGE
- Manufacturer
- Chrysler Group LLC
- Category
- Vehicle — Truck
- Hazard
- Affected units
- 85
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (3)
- RAM 3500
- RAM 4500
- RAM 5500
Distribution
Distributed nationwide across the United States.
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