Quantum Rehab 4Front Powered Wheelchair Controller Software Recall
Pride Mobility is recalling 1,102 Quantum Rehab 4Front powered wheelchairs with controller software version 2.0.11 due to a defect that may cause unexpected brake stops or control system crashes.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: This is an FDA Class II recall of a powered wheelchair controller with a risk of fall or injury from unexpected brake stops and control system crashes, which meets the rubric criterion for FDA Class II with injury reports.
Plain-English summary
Pride Mobility Products Corp. is recalling 1,102 Quantum Rehab 4Front powered wheelchairs equipped with controller software version 2.0.11. A newer software version, 2.0.13, has been released to address the issue.
The recalled wheelchairs have a defect related to user reminder pop-up messages. If the 'Remind Me Later' option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
The recall affects wheelchairs distributed nationwide in the United States, including in numerous states, as well as in Canada and Australia. The lot code associated with the recall is 4Front 0060650920003*5 K143383 D246699 41875 ITI.
Consumers should contact Pride Mobility Products Corp. to schedule a free software update to version 2.0.13. Until the update is performed, users should avoid selecting the 'Remind Me Later' option for user reminders to reduce the risk of unexpected brake stops or control system crashes.
The recalled product
- Product
- Brand Name: Quantum Rehab Product Name: 4Front Model/Catalog Number: 4Front Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
- Manufacturer
- Pride Mobility Products Corp.
- Affected units
- 1,102
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (1)
- Lot Code: 4Front 0060650920003*5 K143383 D246699 41875 ITI
Distribution
Part of a larger recall action
This product is one of 13 recalled by Pride Mobility Products Corp. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
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