The Recall Desk
HighCPSC·26203·Announced 2026-01-22

Treadmills recalled over power cords that can loosen from the socket

About 47,000 Matrix and Vision treadmills are being recalled because the power cord can become loose from the power socket, posing a fire hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Scored 3 under the risk-of-harm criterion: the record describes a fire hazard with 27 reports of overheating but states no injuries have been reported.

Plain-English summary

This CPSC recall involves Matrix Retail models T30, TF30, T50, TF50 and T75 treadmills, and Vision models T9800, TF20, T40 and T80 treadmills with certain serial numbers. The record states the treadmills have a running platform measuring 60 inches long by 20 inches wide and a 33-inch-wide console, and were sold with a straight power cord with no power cord bracket, with "Matrix" or "Vision" printed on the unit.

The record states the power cord can become loose from the treadmill's power socket, posing a fire hazard. The firm has received 27 reports of overheating at the power cord-socket connection, and no injuries have been reported.

The record lists about 47,000 units affected. They were sold at JFW, G&G Fitness, Precision Fitness, Fitness Expo, Fitcorp USA, Better Body Fitness of Montana Inc, BGI Fitness, Treadmill Outlet, Colorado Home Fitness and other retailers, and online at matrixhomefitness.com, visionfitness.com and various other online retailers from April 2012 through May 2025 for between $2,100 and $8,100.

Consumers should inspect their treadmills to confirm whether a power cord bracket is installed. If there is no bracket, the record states consumers should ensure the power cord is completely inserted into the power socket before each use until the treadmill is repaired, and should contact Johnson Health Tech North America for a free replacement power cord with an automatic locking-style plug, mailed for self-installation without tools.

The recalled product

Product
Matrix Retail T30, TF30, T50, TF50, and T75 treadmills, Vision T9800, TF20, T40, and T80 treadmills
Affected units
47,000

Distribution

Distributed nationwide across the United States.