The Recall Desk
HighCPSC·24146·Announced 2024-03-07

Anker EverFrost Battery Powered Coolers Recalled for Battery Fire Hazard

Anker is recalling about 5,480 EverFrost battery-powered coolers because the lithium-ion batteries can overheat and catch fire. The company has received five reports of overheating, smoke, and fire, with no injuries reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire hazard from battery overheat) where the manufacturer has documented five reports of the hazard occurring (overheating, smoke, fire). Although no injuries have been reported, the demonstrated occurrence of the fire hazard elevates this above theoretical risk, warranting a High severity rating.

Plain-English summary

Anker Innovations Limited is recalling approximately 5,480 Anker EverFrost Battery Powered Coolers (models A17A0, A17A1, and A17A2) and detachable battery packs (model A17B0). The lithium-ion batteries in these coolers can overheat, posing a fire hazard.

The coolers are gray with wheels and a drop-down rolling handle, designed for outdoor camping, travel, and fishing to cool or freeze food and medicine. They feature a blue charging port and display "Anker EverFrost" in silver and blue lettering on the side. The model number is printed on the bottom of the cooler.

Anker has received five reports of overheating, smoke, and fire in these coolers. No injuries have been reported. The recalled units were sold nationwide and online at Best Buy, TD Synnex, and kickstarter.com from May 2023 through September 2023, priced between $250 and $950.

Consumers should immediately stop using the recalled coolers and contact Anker for a free replacement lithium-ion battery pack. To file a claim and get replacement instructions, visit https://www.anker.com/anker-solix/cooler-battery-recall-pps. Anker can also be reached at 800-988-7973 (9 a.m. to 5 p.m. PT, Monday–Friday), [email protected], or via LiveChat at https://support.anker.com/s/contact-us. Recalled batteries should be disposed of according to local and state laws and not placed in the trash.

The recalled product

Product
EverFrost Battery Powered Coolers
Manufacturer
Anker Innovations Limited, of Hong Kong
Hazard
  • fire-hazard
  • battery-overheat
Affected units
5,480

Distribution

Distributed nationwide across the United States.