The Recall Desk
SevereCPSC·25338·Announced 2025-06-12

Anker PowerCore 10000 Power Banks Recalled for Fire and Burn Hazards

About 1.16 million Anker PowerCore 10000 power banks (model A1263) are recalled due to lithium-ion battery overheating. The company received 19 reports of fires, explosions, two minor burns, and $60,700 in property damage.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall meets Severe (Score 4) criteria due to significant property damage reports totaling over $60,700 and documented burn injuries. The 19 reports of fires and explosions, combined with 11 property damage incidents, satisfy the rubric criterion for significant injury and property-damage reports.

Plain-English summary

Anker is recalling approximately 1.16 million PowerCore 10000 power banks with model number A1263. The lithium-ion battery in these devices can overheat, creating a risk of fire and burn injuries.

The U.S. Consumer Product Safety Commission received reports from Anker documenting 19 incidents involving fires and explosions. These reports include two cases of minor burn injuries that did not require medical attention and 11 instances of property damage totaling more than $60,700.

The affected power banks were sold online through Anker's website, Amazon, Newegg, and eBay between June 2016 and December 2022, priced at approximately $27. Consumers can determine if their device is included in the recall by checking the serial number on the unit at https://www.anker.com/product-recalls.

Consumers should immediately stop using the recalled power banks. Anker is offering free replacements. To participate, consumers must contact Anker, provide a photo of the power bank showing the model and serial number, and confirm proper disposal of the original unit. Contact information: Anker toll-free at 800-988-7973 (Monday-Friday, 6 a.m. to 5 p.m. PT), email [email protected], or visit https://www.anker.com/product-recalls.

The recalled product

Product
Anker PowerCore 10000 power banks (model A1263 only)
Manufacturer
Anker Innovations Limited, of China
Category
Consumer Product — Power Banks
Hazard
  • fire
  • burn-injury
  • battery-overheating
Affected units
1,158,000

Distribution

Distributed nationwide across the United States.

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