The Recall Desk
Our severity:SevereCPSC·25338·Announced 2025-06-12

Anker PowerCore 10000 Power Banks Model A1263 Recalled for Fire and Burn Hazards

Approximately 1,158,000 Anker PowerCore 10000 power banks (model A1263) are recalled because their lithium-ion batteries can overheat, creating fire and burn hazards. Anker has received 19 reports of fires and explosions, including property damage totaling over $60,700.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The rubric identifies products with reported fires, explosions, and property damage as meeting the Severe criterion. This recall involves 19 documented incidents of fires and explosions with over $60,700 in property damage and two burn injuries, matching the pattern of significant injury and property-damage reports.

Plain-English summary

This recall involves Anker PowerCore 10000 power banks with model number A1263, manufactured by Anker Innovations Limited of China. The lithium-ion battery in these power banks can overheat, posing fire and burn hazards to consumers. Approximately 1,158,000 units were sold in the U.S. online through Anker, Amazon, Newegg, and eBay from June 2016 through December 2022.

Anker has received 19 reports of fires and explosions related to these power banks. This includes two reports of minor burn injuries not requiring medical attention and 11 reports of property damage totaling over $60,700.

Consumers should immediately stop using the recalled power banks and contact Anker Innovations for a free replacement. To register for the recall, visit https://www.anker.com/product-recalls and verify your unit's serial number. Consumers can contact Anker toll-free at 800-988-7973 from 6 a.m. to 5 p.m. PT Monday through Friday, email [email protected], or use the Live Chat function at https://support.anker.com/s/contact-us. Do not dispose of the recalled power bank in regular trash, curbside recycling, or standard battery recycling boxes; lithium-ion batteries require special disposal through your municipal household hazardous waste collection center.

The recalled product

Product
Anker PowerCore 10000 power banks (model A1263 only)
Manufacturer
Anker Innovations Limited, of China
Category
Consumer Product — Power Banks / Mobile Accessories
Hazard
Affected units
1,158,000

Distribution

Distributed nationwide across the United States.

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