The Recall Desk
Our severity:SevereCPSC·16214·Announced 2016-07-06

Overstock Recalls Self-Balancing Scooters Due to Fire Hazard

Overstock.com is recalling about 4,300 self-balancing scooters sold online from September to December 2015 because their lithium-ion batteries can overheat and catch fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with one reported instance of the product catching fire, which aligns with the rubric criterion for 'significant injury/property-damage reports' or high-risk fire hazards, warranting a Severe rating.

Plain-English summary

Overstock.com is recalling approximately 4,300 self-balancing scooters, commonly known as hoverboards, sold online from September 2015 through December 2015. The products were sold in a variety of colors and brand names for between $365 and $485. The scooters are powered by lithium-ion battery packs.

The recall is due to a fire hazard. The lithium-ion battery packs in these scooters can overheat, posing a risk of the products smoking, catching fire, and/or exploding. There has been one report of the battery packs overheating and catching fire. There have been no reports of injuries or property damage.

Consumers should immediately stop using these recalled products. They should contact Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday, or online via the Customer Service section on Overstock.com, to receive instructions for a full refund.

The recalled product

Product
Self-balancing scooters/hoverboards
Manufacturer
Overstock.com, of Salt Lake City, Utah
Category
Consumer Product — Personal Transportation
Hazard
Affected units
4,300

Distribution

Distributed nationwide across the United States.

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