The Recall Desk
ModerateCPSC·23732·Announced 2023-03-02

DR Power PRO XL501 Chipper Shredders Recalled for Laceration Hazard

DR Power is recalling about 2,100 PRO XL501 Chipper Shredders because the fin scroll can fail and eject metal pieces from the hopper during operation. No injuries have been reported, but the company has received six reports of metal ejection.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The source explicitly states no injuries have been reported, and the hazard is a theoretical laceration risk. Under the rubric, when no illnesses or injuries are reported and the hazard is theoretical, the score is at most 3. Given that six reports of the defect exist but caused no harm, a Moderate (score 2) severity is appropriate for this low-risk contamination scenario.

Plain-English summary

DR Power Equipment is recalling about 2,100 DR®Power PRO XL501 Chipper Shredders with model numbers CS35050BEN and CS35050BENR. These are yard and garden chipper shredders sold by authorized dealers nationwide and online at www.drpower.com from September 2019 through September 2022 for about $3,800.

The chipper shredder's fin scroll can fail during operation, causing pieces of metal to be ejected from the hopper. The company has received six reports of this problem occurring. No injuries have been reported.

Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending a repair kit with installation instructions. A sticker with letters "NF" will be provided to place on the unit's data tag to indicate the scroll has been replaced. Consumers who prefer not to repair the unit themselves will be directed to a servicing dealer for a free repair, including transportation to and from the dealer.

For more information, consumers can contact DR Power at 800-550-7016 (8:30 a.m. to 5 p.m. ET, Monday–Friday), email [email protected], or visit www.drpower.com and click the Product Recalls link.

The recalled product

Product
DR®Power PRO XL501 Chipper Shredders
Manufacturer
Generac, of Waukesha, Wisconsin
Category
Consumer Product — Yard and Garden Equipment
Hazard
  • laceration
  • metal-ejection
Affected units
2,100

Distribution

Distributed nationwide across the United States.

Related recalls

Same category