Neptune Benson Recalls Delta UV Generators for Pools Due to Fire Hazard
Neptune Benson is recalling Delta UV EA-4H-10 generators for pools and spas because water leaks can cause overheating and fire. No injuries have been reported.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a fire hazard with 92 reports of overheating, melting, or burning, but no injuries have been reported, which aligns with the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.
Plain-English summary
Neptune Benson is recalling approximately 4,560 Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas. These units are used to sanitize water and were sold to commercial customers from August 2016 through February 2020 for about $320. Prior to August 2016, the generators were manufactured and sold by Delta UV Corporation. The majority of the recalled units were installed in Endless Pools.
The recall is due to a fire hazard. Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the unit. The firm has received 92 reports of incidents involving overheating, melting, or burning of the generators and the surrounding area. No injuries have been reported.
Consumers should immediately unplug and discontinue use of the generator. They should contact Neptune Benson toll-free at 888-847-8710 from 8 a.m. to 7 p.m. ET Monday through Friday, or visit the company's website and click on the “recall” link, to arrange for a free inspection and repair or replacement.
The recalled product
- Product
- Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas
- Hazard
- Affected units
- 4,560
Distribution
Distributed nationwide across the United States.
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