Residential Elevators Recalls Traction Elevators Due to Impact Hazard
Residential Elevators is recalling about 6,300 traction elevators installed between 2014 and 2017 because the cab can rise unexpectedly and stop abruptly, posing an impact hazard.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (impact hazard) where injury has not yet been reported, which aligns with the criteria for a High severity score.
Plain-English summary
Residential Elevators Inc. is recalling approximately 6,300 traction residential elevators, including models LLT-952, LLT-953, LLT-954, and LLT-955. These units were shipped and installed in consumers' homes between January 2014 and April 2017. The recalled elevators are identified by the text "Residential Elevators" printed on the light in the operating panel inside the elevator cab.
The recall is due to a defect in the motor gearbox assembly that can cause the elevator cab to rise unexpectedly to the top of the shaft and stop abruptly. This malfunction poses an impact hazard to any occupants inside the cab. The company has confirmed eight reports of this failure, but no injuries have been reported.
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. The company is contacting known purchasers to arrange the repair, which is required for all affected units, including those previously inspected under a March 29, 2018 recall. Consumers can reach Residential Elevators toll-free at 877-943-4734 or via their website.
The recalled product
- Product
- Traction elevators
- Hazard
- Affected units
- 6,300
Distribution
Distributed nationwide across the United States.
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