The Recall Desk
SevereCPSC·18098·Announced 2018-02-14

ISO Beauty Recalls Ionic Pro Hair Dryers Due to Burn Hazard

ISO Beauty is recalling Ionic Pro hair dryers because the cord can become brittle, posing a burn hazard. Consumers should stop using the units and contact the company for a refund.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves reported burn injuries and flames, which constitutes significant injury reports under the severity rubric.

Plain-English summary

ISO Beauty is recalling approximately 73,000 Ionic Pro 2000 and 2000W hand-held hair dryers sold under the ISO Beauty and Proliss brand names. The recall is due to a burn hazard caused by the power cord becoming brittle near the base of the dryer. The affected units are model HD-1820 and were sold in various colors including black, white, white pearl, peacock, white zebra, pink leopard, blue, and giraffe.

The company has received 35 reports of the dryers sparking or smoking, including two reports of flames and three reported burn injuries to hands or fingers. The dryers were manufactured in China and sold in the United States and Canada from March 2013 through January 2018. They were available at Groupon.com, Target.com, ISObeauty.com, Proliss.com, and Amazon.com for between $30 and $40.

Consumers should immediately stop using the recalled hair dryers. To resolve the issue, consumers should contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product. ISO Beauty can be reached at 800-490-5919 between 7 a.m. and 9 p.m. PT Monday through Friday, or online at isobeauty.com by clicking on “Product Recall.”

The recalled product

Product
Ionic Pro hair dryers
Manufacturer
ISO Beauty, of Chatsworth, Calif.
Category
Consumer Product — Personal Care Appliances
Hazard
Affected units
73,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · burn injury

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