The Recall Desk
SevereCPSC·18205·Announced 2018-08-15

Xtava Recalls Allure Hair Dryers Due to Fire and Burn Hazards

Xtava is recalling approximately 235,000 Allure and Allure Pro hair dryers because the units and power cords can overheat, catch fire, or cause electrical shock.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves significant injury reports, including 18 burns and one severe burn, which meets the rubric criteria for a Severe (4) rating.

Plain-English summary

Xtava LLC is recalling approximately 235,000 Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held units, which are black or white and include a concentrator nozzle, were sold separately or as part of hair care kits. The hair dryers were sold online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com, and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a kit. Many units have SKU numbers XTV010001, XTV010001N, XTV010002, or XTV010002N on a label underneath the back of the unit, and all units have "xtava" imprinted on the blower end.

The recall is due to fire, burn, and electrical shock hazards. The hair dryer and power cord can overheat and catch on fire. The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding, or catching fire. These reports include 18 reports of burns and two reports of minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist, or finger, and one consumer reported a severe burn.

Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer. Consumers can contact Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.xtava.com by clicking on “Product Recalls” or visiting https://recall-xtava-allure.expertinquiry.com for more information.

The recalled product

Product
Allure and Allure Pro hair dryers
Manufacturer
Xtava LLC, of New York
Category
Consumer Product — Personal Care Appliances
Hazard
Affected units
235,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

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