The Recall Desk
Our severity:HighCPSC·16721·Announced 2016-01-14

School Specialty Recalls NeoRok Stools Due to Fall Hazard

School Specialty is expanding a recall of NeoRok stools that can break during use, posing a fall hazard to children.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury (concussion) has been reported, but no fatalities or serious injuries requiring hospitalization are explicitly stated, fitting the High severity criteria.

Plain-English summary

School Specialty Inc. is expanding a recall of approximately 6,000 Classroom Select NeoRok Stools, including 18-inch and 20-inch models with a tilting and rocking feature. The stools were sold in 12 colors from May 2015 through November 2015 via Classroom Direct catalogs, School Specialty catalogs, and the company's website for between $105 and $115. The recall includes both new units and those previously recalled in June 2015.

The stools are being recalled because they can break during use, posing a fall hazard. School Specialty has received nine reports of stools breaking, including one report involving a concussion. The affected stools feature a round black rubber seat insert, a solid color plastic seat, and a black rimmed base with the Classroom Select and NeoRok logos.

Consumers should immediately stop using the recalled stools and contact School Specialty for a full refund or merchandise credit. Those who received replacement stools in the previous recall should also contact the company for a refund or credit. School Specialty is contacting consumers directly, and assistance is available toll-free at 877-204-3948 or online at www.schoolspecialty.com.

The recalled product

Product
Classroom Select NeoRok Stools
Manufacturer
School Specialty Inc., of Greenville, Wis.
Category
Consumer Product — Furniture
Hazard
Affected units
6,000

Distribution

Distributed nationwide across the United States.

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