The Recall Desk
HighCPSC·16721·Announced 2016-01-14

School Specialty Recalls NeoRok Stools Due to Fall Hazard

School Specialty is expanding a recall of NeoRok stools that can break during use, posing a fall hazard to children.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury (concussion) has been reported, but no fatalities or serious injuries requiring hospitalization are explicitly stated, fitting the High severity criteria.

Plain-English summary

School Specialty Inc. is expanding a recall of approximately 6,000 Classroom Select NeoRok Stools, including 18-inch and 20-inch models with a tilting and rocking feature. The stools were sold in 12 colors from May 2015 through November 2015 via Classroom Direct catalogs, School Specialty catalogs, and the company's website for between $105 and $115. The recall includes both new units and those previously recalled in June 2015.

The stools are being recalled because they can break during use, posing a fall hazard. School Specialty has received nine reports of stools breaking, including one report involving a concussion. The affected stools feature a round black rubber seat insert, a solid color plastic seat, and a black rimmed base with the Classroom Select and NeoRok logos.

Consumers should immediately stop using the recalled stools and contact School Specialty for a full refund or merchandise credit. Those who received replacement stools in the previous recall should also contact the company for a refund or credit. School Specialty is contacting consumers directly, and assistance is available toll-free at 877-204-3948 or online at www.schoolspecialty.com.

The recalled product

Product
Classroom Select NeoRok Stools
Manufacturer
School Specialty Inc., of Greenville, Wis.
Category
Consumer Product — Furniture
Hazard
Affected units
6,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fall

See all →