The Recall Desk
HighCPSC·16231·Announced 2016-07-21

Lorex Recalls Video Baby Monitors Due to Battery Burn Hazard

Lorex is recalling Care 'N' Share video baby monitors because the lithium polymer batteries can overheat and swell, posing a burn risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn hazard from overheating batteries) where no injuries have been reported, which aligns with the 'High' severity criteria.

Plain-English summary

Lorex Technology Inc. is recalling approximately 26,000 Care 'N' Share video baby monitors in the United States and 8,000 units in Canada. The affected models are WL3520, WL4320, and WL3401. These monitors were sold in bundles with cameras between May 2013 and April 2016 at retailers including Babies "R" Us, Best Buy, Target, The Home Depot, Walmart, and online at Amazon and Lorex Technology's website. The monitors feature a white plastic back and a blue lithium polymer battery.

The recall is due to a hazard where the batteries can overheat, swell, and expand. This expansion can cause the battery cover to open or come off, exposing hot batteries to consumers and creating a burn hazard. The company has received 488 reports of batteries overheating and expanding, with about 140 reports involving the swelling of the battery pack causing the plastic casing to open. No injuries have been reported.

Consumers should immediately stop using the recalled monitors. They should contact Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday, or visit www.lorextechnology.com and click on "Product Recalls" to receive a full refund.

The recalled product

Product
Video baby monitors
Manufacturer
FLIR Commercial Systems Inc., of Goleta, Calif.
Category
Consumer Product — Baby Monitors
Hazard
Affected units
26,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · burn injury

See all →