The Recall Desk
HighCPSC·16187·Announced 2016-06-02

Debco Bag Recalls Ceramic Mugs Due to Handle Breakage Hazards

Debco Bag is recalling Tonal Thirst ceramic mugs because the handles can break, posing burn and laceration risks to consumers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where a specific injury (burn) has been reported, but no fatalities or serious injuries are documented, fitting the 'High' severity criteria for injury reports without critical outcomes.

Plain-English summary

Debco Bag Distributors, Canada, is recalling four models of Tonal Thirst ceramic mugs. The 12-ounce mugs feature a glossy two-tone finish with a white exterior and colored interior, available in white/black, white/blue, white/lime, and white/red combinations. Some mugs may have promotional logos printed on them. The mugs were manufactured in China and sold in the United States as promotional items by Ad Specialty Distributors from August 2015 through April 2016 for approximately $3 each. About 150 units were sold in the U.S., and an additional 24,000 were sold in Canada.

The recall is due to a hazard where the mug's handle can break, which poses a risk of burn or laceration injuries to consumers. Debco Bag has received one report of a burn injury resulting from a broken mug handle.

Consumers should immediately stop using the recalled ceramic mugs. To receive a replacement mug, consumers should contact Debco Bag toll-free at 844-730-5005 from 9 a.m. to 5 p.m. ET Monday through Friday, email [email protected], or visit www.debcosolutions.com and click on recall for more information.

The recalled product

Product
Ceramic mugs
Affected units
150

Distribution

Distributed nationwide across the United States.