The Recall Desk
Our severity:HighCPSC·20014·Announced 2019-10-29

Hit Promotional Products Recalls Coastline Ceramic Mugs for Burn and Laceration Hazards

Hit Promotional Products is recalling Coastline Ceramic Mugs because they can crack or break when exposed to hot liquids, posing burn and laceration hazards.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn and laceration hazards) where injury has not yet been reported, which corresponds to a score of 3 (High) per the rubric.

Plain-English summary

Hit Promotional Products Inc. is recalling approximately 34,000 Coastline Ceramic Mugs. The mugs were distributed as free promotional items at meetings or events nationwide from October 2018 through September 2019. The recalled mugs are decorated with various logos, come in a variety of colors with a gray bottom, and have "China" printed on the bottom.

The mugs can crack or break when used with or exposed to hot liquids, which poses burn and laceration hazards. The company has received ten reports of the mugs cracking or breaking during use with hot liquids, but no injuries have been reported.

Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug. Consumers can reach the company at 800-237-6305, Extension 2691, from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or by email at [email protected]. They can also visit www.hitpromo.net and click on product recalls under the Support menu.

The recalled product

Product
Coastline Ceramic Mugs
Manufacturer
Hit Promotional Products Inc., of Largo, Fla
Category
Consumer Product — Kitchenware
Hazard
Affected units
34,000

Distribution

Distributed nationwide across the United States.

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