The Recall Desk
ModerateCPSC·22228·Announced 2022-09-22

Accompany USA Ceramic Mugs with Cork Bottoms Recall Due to Burn Hazard

Accompany USA is recalling about 25,000 ceramic mugs with cork bottoms because they can crack or break when hot liquid is poured into them, posing a burn hazard. One incident of breakage has been reported with no injuries.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The source explicitly states no injuries have been reported and the hazard is theoretical (can crack or break). Under the rubric, a theoretical hazard with no reported injuries or illnesses scores at most 3, and this precautionary, low-impact thermal hazard falls into the Moderate category consistent with low-risk, voluntary recalls.

Plain-English summary

Accompany USA, of City of Industry, California, is recalling ceramic mugs with cork bottoms. The ceramic mugs are white with cork bottoms and measure about four inches high and four inches wide. They were sold as and/or given out for free as promotional products with company or other logos.

The mugs can crack or break when hot liquid is poured into them, posing a burn hazard. Accompany USA has received one report of the mug breaking after hot liquid was poured into it. No injuries have been reported.

The recalled mugs were sold at Academy and Scheels stores nationwide and online at Spalding.com and Amazon.com from May 2021 through April 2022 for approximately $400 to $600.

Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund. Consumers can contact Accompany USA collect at 909-595-0178 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at [email protected], or online at www.accompanyusa.com by clicking on "Recalls" at the bottom of the page.

The recalled product

Product
Ceramic Mugs with Cork Bottoms
Manufacturer
Accompany USA, of City of Industry, California
Category
Consumer Product — Housewares / Drinkware
Hazard
  • burn-injury
  • thermal-hazard
Affected units
25,000

Distribution

Distributed nationwide across the United States.

Related recalls

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