The Recall Desk
HighCPSC·03075·Announced 2003-01-28

Tim Hortons Recalls 15-Ounce Stainless Steel Travel Mugs Due to Burn Hazard

Tim Hortons is recalling 15-ounce stainless steel travel mugs because the lids can detach, allowing hot liquid to leak and cause burns.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has been reported (hot liquid spilling onto hand and chest), but no serious injury or death is explicitly stated, fitting the 'High' criteria for risk-of-harm products with reported injury but not meeting the threshold for 'Severe' (significant injury/property damage).

Plain-English summary

Tim Hortons is recalling approximately 6,500 15-ounce stainless steel travel mugs. The mugs feature a black handle and a black lid with the words "Always Fresh Tim Hortons Coffee" printed on the body and "Thermo-Serv®" stamped on the bottom. The distributor is Tim Hortons of Oakville, Ontario, Canada, and the manufacturer is Thermo-Serv® of Dallas, TX.

The recall is due to a hazard where the lids on some mugs can detach while filled with hot liquid. This detachment allows hot liquid to leak, posing a burn risk to consumers. Tim Hortons has received 14 reports of lids detaching, including one instance where a consumer reported hot liquid spilling onto their hand and chest.

The mugs were sold for about $15 at Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine, and Canada from October 2002 through January 2003. Consumers should stop using these mugs immediately. They can return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003, or return the mug and lid for a full refund. For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 or visit www.timhortons.com.

The recalled product

Product
Tim Hortons 15-ounce stainless steel travel mugs
Category
Consumer Product — Kitchenware
Hazard
Affected units
6,500

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · burn injury

See all →