Nokia Recalls Lumia 2520 Travel Charger Kits Due to Electrocution Hazard
Nokia is recalling travel charger kits for the Lumia 2520 tablet because loose plastic covers can expose internal components, posing an electrocution risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (electrocution) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.
Plain-English summary
Nokia Inc. is recalling Travel Charger Kits for Nokia Lumia 2520 Tablets, also known as the AC-300 charger accessory kit. The recall involves approximately 500 units sold in the United States. The kits include four different plugs for use in electrical outlets in the U.S., U.K., EU, and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in this recall.
The hazard exists because the plastic cover on the charger's exchangeable plugs can come loose and separate. This separation exposes internal components that pose an electrocution hazard if touched while the plug remains in a live socket. No injuries have been reported in connection with this recall.
The recalled chargers were sold at AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50. Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T. Both carriers will provide a free replacement U.S.-only charger for the Nokia Lumia 2520 tablet. Consumers can contact Nokia toll-free at (888) 665-4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com.
The recalled product
- Product
- Travel Charger Kits for Nokia Lumia 2520 Tablets
- Manufacturer
- Nokia Inc., of Sunnyvale, Calif.
- Hazard
- Affected units
- 500
Distribution
Distributed nationwide across the United States.
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