The Recall Desk
SevereCPSC·13248·Announced 2013-07-25

Viking Built-In Refrigerators Recalled Due to Detaching Door Injury Hazard

Viking is expanding a recall for built-in refrigerators with bottom freezers because the doors can detach, posing an injury risk to consumers.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves significant injury reports, including fractures and broken toes/fingers, which meets the rubric criteria for a Severe (4) rating.

Plain-English summary

Viking Range LLC is expanding a recall of approximately 31,000 built-in 36-inch wide refrigerators with bottom freezers. The recall involves specific Designer Series and Professional Series models manufactured between November 2005 and October 2012. These units were sold at appliance and specialty stores nationwide for between $5,100 and $7,700.

The recall is being issued because the refrigerator doors can detach, posing an injury hazard. Viking has received 39 new reports of falling doors, including 12 reports of injuries involving fractures, bruises, strains, and cuts, and 25 reports of minor property damage. These new reports are in addition to 57 reports from a previous recall, which included four reports of injuries involving bruises, broken toes/fingers, and strains.

Consumers should contact Viking immediately to schedule a free in-home repair. If the door does not appear to be sealed properly, is sagging, or fails to open or close normally, consumers should stop using the refrigerator. If the door is working properly, consumers can continue to use the unit until it has been repaired. Consumers can contact Viking toll-free at (877) 546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com.

The recalled product

Product
Viking built-in refrigerators with bottom freezers
Affected units
31,000

Distribution

Distributed nationwide across the United States.