The Recall Desk
Our severity:HighCPSC·12276·Announced 2012-09-13

True Innovations Recalls Prestigio Office Chairs Due to Seat Plate Breakage

True Innovations is recalling about 8,400 Prestigio office chairs because the seat plate can break, posing a fall hazard. Consumers should stop using the chairs and contact the company for a repair kit.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has been reported (one fall injury), fitting the criteria for a High severity score.

Plain-English summary

True Innovations LLC is recalling approximately 8,400 Realspace Soho Prestigio High-Back Leather Chairs due to a fall hazard. The seat plate on these chairs can break, which poses a risk of injury to consumers. Office Depot has received 78 reports of incidents involving seat plates breaking, including one report of a fall injury.

The recalled chairs are black, high-back leather office chairs with a five-leg metallic finish base and casters. They were sold exclusively at Office Depot retail stores nationwide and online at OfficeDepot.com from October 2008 through February 2011 for about $250. The SKU number 181-265 and the words "Realspace Soho" and "Prestigio High-Back Chair Black Leather" are printed on a label located on the underside of the seat.

Consumers should immediately stop using the chairs and contact True Innovations for a free seat repair kit, which includes a replacement seat plate and an installation tool. For additional information, consumers can contact True Innovations at (800) 379-9773 between 9 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.trueinnovations.com.

The recalled product

Product
Realspace Soho Prestigio High-Back Leather Chair
Manufacturer
True Innovations LLC, of Hong Kong, China
Category
Consumer Product — Office Furniture
Hazard
Affected units
8,400

Distribution

Distributed nationwide across the United States.

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