The Recall Desk
HighCPSC·10706·Announced 2009-11-10

IBM RDX Power Adapters Recalled for Electrical Shock Hazard

IBM recalled power adapters for RDX hard drives because a plastic weld can fail, exposing live electrical contacts and posing a shock hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, which aligns with the High severity criteria in the rubric.

Plain-English summary

IBM is recalling power adapters sold with IBM RDX removable back up hard disk drives. The adapters were manufactured by Hon-Kwang Electric (Shenzhen) Co. Ltd. and distributed by IBM authorized distributors and resellers nationwide from January 2009 through July 2009. The recall involves approximately 90 units.

The recall is due to a shock hazard. A plastic weld on the power adapters can fail, allowing two parts to separate and exposing live electrical contacts. No injuries have been reported.

Consumers should immediately stop using the power adapters and contact their IBM service provider to determine if their adapter is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter. For additional information, consumers can contact IBM at (800) 426-7378 or visit www.ibm.com/storage.

The recalled product

Product
Power Adapters with IBM RDX Back Up Hard Disk Drives
Manufacturer
Hon-Kwang Electric (Shenzhen) Co. Ltd., of Guang-Dong, China
Category
Consumer Product — Power Adapters
Hazard
Affected units
90

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · shock

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