The Recall Desk
SevereCPSC·08565·Announced 2008-05-01

QVC Recalls SoleusAir Space Heaters Due to Fire Hazard

QVC is recalling about 28,000 SoleusAir space heaters because they can overheat and pose a fire hazard. No injuries have been reported.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with nine reported instances of flames, which meets the rubric criteria for 'Severe' (significant injury/property-damage reports or structural defect risk) despite the absence of reported injuries.

Plain-English summary

QVC is recalling about 28,000 SoleusAir space heaters sold through its televised shopping programs, website, and stores from December 2007 through March 2008. The recalled heaters are 1,500-watt, black or charcoal-colored, canister-shaped units with three heat settings. The words "SoleusAir 360 Micathermic Heater" are printed on a label on the front of the unit.

The heaters can overheat, posing a fire hazard to consumers. The firm has received nine reports of flames inside or coming out of the heaters, and 70 additional reports of smoking, overheating, sparking, melting, and/or emitting burning odors. No injuries have been reported.

Consumers should immediately stop using the heater and unplug it. Consumers who purchased the heater through a QVC television program or QVC.com were mailed instructions on how to receive a refund. Consumers who have not received an information packet should contact QVC. Consumers who purchased the heater at a QVC store should return the heater to any QVC store to receive a full refund.

The recalled product

Product
SoleusAir Space Heaters
Affected units
28,000

Distribution

Distributed nationwide across the United States.