The Recall Desk
Our severity:SevereCPSC·14120·Announced 2014-03-05

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

Twin-Star is recalling about 31,000 Duraflame electric space heaters because they can overheat, melt, and catch fire. Consumers should unplug the units and contact the company for a refund.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural defect in an electrical appliance that has resulted in reported fires and property damage, meeting the criteria for a Severe rating (score 4) due to significant injury/property-damage reports and fire hazards.

Plain-English summary

Twin-Star International is recalling about 31,000 Duraflame-branded electric space heaters, model DFS-220. The heaters are available in black, red, and white and feature a flame effect that resembles a fireplace. The units measure approximately 14.5 inches high, 13 inches wide, and 8 inches deep. The model number is located on a white label on the back panel.

The recall is due to fire and burn hazards. The heaters can overheat, causing the units to melt, catch fire, and ignite nearby items. Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire. One incident resulted in minor property damage. No injuries have been reported.

The heaters were sold at Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross, and other retailers nationwide, as well as online at Maxtool.com, between August 2013 and January 2014 for about $60. Consumers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

The recalled product

Product
Duraflame electric space heaters
Manufacturer
Twin-Star International, of Delray Beach, Fla.
Category
Consumer Product — Electric Heaters
Hazard
Affected units
31,000

Distribution

Distributed nationwide across the United States.

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