The Recall Desk
SevereCPSC·05018·Announced 2004-10-19

Avanti Water Dispensers Recalled Due to Hot Water Burn Risk

Avanti is recalling about 124,000 water dispensers because the hot water faucet may fail to shut off, causing burn injuries to children.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves significant injury reports, specifically nine burn injuries to children, which aligns with the rubric criterion for 'significant injury/property-damage reports' under the Severe classification.

Plain-English summary

Avanti Products Inc. is recalling approximately 124,000 water dispensers sold nationwide from July 2000 through August 2004. The recall includes six models: WD32, WD 50, WD 50.1, WDT51, WDR 52, and WHC 59. These units were sold at retailers such as Office Depot and Staples for between $120 and $250.

The recall is due to a malfunction in the hot water faucet's child-resistant safety feature. If the device malfunctions, the faucet may not turn off, resulting in continuous flow of hot water. Avanti has received 10 reports of the hot water not shutting off, nine of which resulted in burn injuries to children, including a 10-month-old baby who suffered burns on his arm and chest.

Consumers with small children should immediately disable the hot water function by turning the red switch on the back of the dispenser to off. They should then contact Avanti at (800) 323-5029 x115 between 8 a.m. and 5 p.m. ET, Monday through Friday, to arrange a free repair.

The recalled product

Product
Avanti Water Dispenser
Affected units
124,000

Distribution

Distributed nationwide across the United States.