The Recall Desk
Our severity:HighCPSC·04132·Announced 2004-05-05

Casio Recalls 18,000 Piano Benches Due to Leg Assembly Failure Risk

Casio Inc. is recalling 18,000 piano benches because leg brackets can fail, causing the seat to collapse. One consumer reported a fractured wrist.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has been reported (fractured wrist), but no fatalities or serious injuries requiring hospitalization are explicitly stated, fitting the 'High' criteria for injury reports without severe outcomes.

Plain-English summary

Casio Inc. is recalling approximately 18,000 piano benches sold nationwide between September 2003 and March 2004. The recall involves two models: the Bench DK (dark wood) and the Bench LT (light wood). These benches feature a plush leather covering and measure approximately 22 inches by 13.5 inches with 17.5-inch tall legs. They were sold separately or as part of a package with Casio electronic pianos (models AP31 or PX100) at music instrument retailers, Sam's Club, Costco Wholesale, and Casio's website for about $99.

The hazard exists because the screws and bracket assemblies attaching the legs to the bench can weaken and detach, causing the bench seat to collapse during normal use. Casio has received four reports of bracket assemblies failing, including one report of a consumer sustaining a fractured wrist when their bench collapsed.

Consumers should stop using the benches immediately. Those who purchased the bench with a Casio AP31 piano from Costco should return only the bench to their local Costco retailer. Consumers who purchased the AP31 or PX100 piano from Sam's Club will receive a box, instructions, and a return label to send the bench directly to Casio; they should not return benches to Sam's Club. Consumers who bought the keyboard and bench together will receive $125 toward a replacement bench, while those who bought the bench separately will receive a full refund plus a $25 incentive payment. For more information, consumers can call Casio toll-free at (800) 454-4678 or visit www.casio.com.

The recalled product

Product
Piano Bench
Manufacturer
Casio Inc., Dover, N.J.
Category
Consumer Product — Furniture
Hazard
Affected units
18,000

Distribution

Distributed nationwide across the United States.

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