The Recall Desk
HighCPSC·03544·Announced 2003-07-03

Toshiba Recalls Rear Projection Televisions Due to Shock Hazard

Toshiba is recalling 3,400 rear projection televisions because a capacitor failure could cause a shock or electrocution hazard. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (shock/electrocution) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Toshiba America Consumer Products, Inc. is recalling a limited number of its rear projection televisions, specifically models 50A62, 51H83, and 57H83. The recall involves approximately 3,400 units that were sold nationwide through consumer electronic stores, department stores, and mass merchandisers between April 21, 2003, and May 8, 2003, for prices ranging from $999 to $2,200.

The recall is being conducted because if the capacitors short circuit due to a very high electrical surge, such as from a lightning strike, the metal parts on the television or the metal jacks on the back could present a shock or electrocution hazard. The source text states that no injuries have been reported in connection with this defect.

Consumers should check the website www.tacp.toshiba.com/safety_notice.asp to determine if their specific television is affected. Toshiba has contacted many owners, but those who have not been contacted should call (877) 290-6064 or visit the provided support page. Affected consumers will receive a free replacement, which includes the removal of the recalled television and the delivery and installation of the new unit.

The recalled product

Product
Rear Projection Televisions
Affected units
3,400

Distribution

Distributed nationwide across the United States.