The Recall Desk
SevereNHTSA·25V395000·Announced 2025-07-23

BMW electric drive motor software can shut down high voltage system

BMW is recalling certain 2022-2025 i4, 2022-2024 iX, 2023-2024 i7 and 2024 i5 vehicles because electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Rubric level 4 covers structural vehicle defects: the fault shuts down the high-voltage system and produces a total loss of drive power rather than a degraded function.

Plain-English summary

BMW of North America, LLC is recalling certain 2022-2025 i4, 2022-2024 iX, 2023-2024 i7 and 2024 i5 vehicles. About 71,286 units are potentially affected.

The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

NHTSA states that a loss of drive power increases the risk of a crash.

The electric drive motor software will be updated over the air or by a dealer, free of charge. Owner notification letters were expected to be mailed on August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
BMW I5, IX, I4, I7
Brand
BMW
Manufacturer
BMW of North America, LLC
Category
Vehicle — Propulsion control
Hazard
Affected units
71,286

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • I5
  • IX
  • I4
  • I7
  • I4 EDRIVE35
  • I4 EDRIVE40

Distribution

Distributed nationwide across the United States.

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