The Recall Desk
HighNHTSA·25V346000·Announced 2025-05-23

Ford Recalls 2020 Expedition and Navigator for Software Error

Ford is recalling 2020 Expedition and Navigator vehicles where previous repairs left pre-collision assist features inoperative due to a software error.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety system failure (pre-collision assist) that increases the risk of a crash or injury, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Ford Motor Company is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. These specific vehicles were previously repaired under recall 20V262 but were repaired incorrectly. As a result of this error, the Pre-Collision Assist features, including forward collision warning and automatic emergency braking, are not functional due to a software error.

The inoperative pre-collision assist features can increase the risk of a crash or injury because they fail to perform as expected. The recall affects 556 vehicles.

Dealers will update the body control module software free of charge to correct the issue. Owner notification letters were mailed on June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

The recalled product

Product
FORD, LINCOLN EXPEDITION, NAVIGATOR
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — SUV
Hazard
Affected units
556

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • EXPEDITION
  • NAVIGATOR

Distribution

Distributed nationwide across the United States.

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