The Recall Desk
Our severity:HighNHTSA·20V366000·Announced 2020-06-23

Ford Recalls 2020 Expedition and Lincoln Navigator for Headrest Weld Defect

Ford is recalling 2020 Expedition and Lincoln Navigator vehicles because a driver's side second-row seat headrest bracket may be improperly welded, potentially failing to restrain occupants in a crash.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (headrest weld) that increases the risk of injury in a crash, but the source text does not report any specific injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Ford Motor Company is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The recall addresses a defect where the attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury. The source text does not report any specific injuries or fatalities associated with this defect.

Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD, LINCOLN EXPEDITION, NAVIGATOR
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — SUV
Hazard
Affected units
2,620

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • EXPEDITION
  • NAVIGATOR

Distribution

Distributed nationwide across the United States.

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