The Recall Desk
Our severity:HighNHTSA·24V872000·Announced 2024-11-19

Jeep Grand Cherokee speedometers may display the incorrect vehicle speed

Chrysler is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles because an instrument cluster software error may cause the speedometer to show the wrong speed.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Risk-of-harm defect where the displayed speed may be wrong, with no death or injury reported in the NHTSA record.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles under NHTSA campaign number 24V872000. The potential number of units affected is 7,198.

A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls." According to NHTSA, driving without knowing the vehicle's actual speed increases the risk of a crash.

Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024.

Owners may contact FCA customer service at 1-800-853-1403.

The recalled product

Product
JEEP GRAND CHEROKEE L, GRAND CHEROKEE
Brand
JEEP
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Passenger vehicle
Hazard
Affected units
7,198

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • GRAND CHEROKEE L
  • GRAND CHEROKEE

Distribution

Distributed nationwide across the United States.

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