Orange EV Recalls T-Series and e-TRIEVER Trucks for Manual Errors

Plain-English summary

Orange EV is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The recall involves 1,334 vehicles where the Emergency Response Guide, operator, maintenance, and service manuals contain incorrect information. Specifically, these documents incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high-voltage system.

The defect creates a safety hazard because incorrect lockout instructions can mislead operators into believing the high-voltage system is shut down when it is not. This misunderstanding increases the risk of injury by electrical shock during maintenance or emergency response.

Orange EV will provide corrected manuals and add additional warning labels to the vehicles free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact Orange EV customer service at 1-866-688-5223 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product

ORANGE EV T-SERIES ELECTRIC TRUCK, E-TRIEVER

Brand

ORANGE EV

Manufacturer

Orange EV

Category

Vehicle — Electric Truck

Hazard

• electrical-shock
• mis-labeling

Affected units

1,334

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Distribution

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