The Recall Desk
SevereNHTSA·24V567000·Announced 2024-07-30

Mack truck seat and belt anchorage bolts may be improperly tightened

Mack is recalling certain 2024-2025 Anthem, Granite and Pinnacle vehicles with RollTek driver's seats because the seat pedestal and seat belt attachment may have been improperly tightened.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Rubric level 4 covers structural vehicle defects: the seat and belt anchorage is the structure that restrains the occupant, and the source states it may fail to do so during a crash.

Plain-English summary

Mack Trucks, Inc. is recalling certain 2024-2025 Anthem, Granite and Pinnacle vehicles equipped with RollTek driver's seat assemblies. About 242 units are potentially affected.

The seat pedestal and seat belt attachment may have been improperly tightened.

NHTSA states that an improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.

Dealers will replace and tighten the seat pedestal and seat belt attachment bolts free of charge. Owner notification letters were mailed on September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177, referencing recall number SC0469, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MACK PINNACLE (PI/PN), ANTHEM (AN), PIONEER PR (4), GRANITE (GR)
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Seats and anchorages
Hazard
Affected units
242

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • PINNACLE (PI/PN)
  • ANTHEM (AN)
  • PIONEER PR (4)
  • GRANITE (GR)

Distribution

Distributed nationwide across the United States.

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