The Recall Desk
HighNHTSA·24V274000·Announced 2025-05-04

2023–2024 Toyota Prius and Prius Prime rear door opener recall

Toyota is recalling 2023-2024 Prius and Prius Prime vehicles. Water can enter the rear door switch, causing it to open unexpectedly while driving, which increases injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a safety defect that could cause a rear door to open unexpectedly during vehicle operation or a crash, creating a risk of occupant injury. However, the source does not report any actual injuries or deaths, placing it in the High severity category rather than Severe.

Plain-English summary

Toyota is recalling certain 2023 and 2024 Prius and Prius Prime vehicles due to a defect in the rear door switch. Water may enter the rear door opener switch and cause an electrical short circuit. When this happens, the rear door may unlock and open unexpectedly.

An unexpectedly open door while the vehicle is moving or during a crash increases the risk of injury to occupants.

Approximately 55,690 vehicles are affected. Owners were notified by letter on August 9, 2024. Dealers will replace both the right and left rear door opener switches at no cost. Contact Toyota customer service at 1-800-331-4331 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for service.

The recalled product

Product
2023 TOYOTA PRIUS PRIME
Brand
TOYOTA
Manufacturer
Toyota Motor Engineering & Manufacturing
Category
Vehicle
Hazard
  • door-opening-hazard
  • electrical-short-circuit
Affected units
55,690

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • PRIUS PRIME
  • PRIUS

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · TOYOTA

Same category