The Recall Desk
Our severity:SevereNHTSA·24V044000·Announced 2024-01-25

PACCAR steering gears assembled with too few recirculating balls

PACCAR is recalling certain 2024-2025 Kenworth and Peterbilt trucks because steering gear assemblies may have fewer recirculating balls than required, risking loss of steering control.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: A steering assembly defect that can cause loss of steering control is a structural vehicle defect, which the rubric places at Severe.

Plain-English summary

PACCAR Incorporated is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770 and W990 and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579 and 589 trucks under NHTSA campaign number 24V044000. The potential number of units affected is 45,887.

The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control. According to NHTSA, a loss of steering control increases the risk of a crash.

Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024.

Owners may contact Peterbilt customer service at 1-940-591-4220 or Kenworth customer service at 1-425-828-5888.

The recalled product

Product
PETERBILT, KENWORTH 537, 548, 389, 567
Brand
PETERBILT
Affected units
45,887

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (16)

  • 537
  • 548
  • 389
  • 567
  • W990
  • T880
  • T280
  • T380
  • T480
  • 535
  • 536
  • T680
  • 579
  • 520
  • L770
  • 589

Distribution

Distributed nationwide across the United States.

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