The Recall Desk
Our severity:HighNHTSA·23V783000·Announced 2023-11-21

2022-2023 Rivian R1T and R1S Defroster Defogger Software Failure Recall

A software update may have deactivated the defroster and defogger on certain 2022-2023 Rivian R1T and R1S vehicles, reducing visibility and increasing crash risk. Rivian will release a free over-the-air software update.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The defroster and defogger system is critical for vehicle visibility and safety. The inability to operate this system increases crash risk. However, no illnesses, injuries, or property damage have been reported in the source recall notice.

Plain-English summary

Rivian Automotive, LLC is recalling certain 2022 and 2023 R1T and R1S vehicles. According to the recall notice, a software update may have deactivated the defroster and defogger system controls. This affects the ability to clear ice, snow, and condensation from the windshield.

Approximately 1,463 vehicles are potentially affected by this issue. When the defroster and defogger controls are deactivated, drivers cannot clear their windshield of frost or fog, which decreases visibility and increases the risk of a crash.

Rivian has released an over-the-air (OTA) software update to restore the defroster and defogger controls. The fix is free of charge. Owner notification letters were mailed on December 21, 2023. Owners can contact Rivian customer service at 1-888-748-4261 for assistance, or call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for additional information.

The recalled product

Product
RIVIAN R1T, R1S
Brand
RIVIAN
Manufacturer
Rivian Automotive, LLC
Category
Vehicle — HVAC System
Hazard
Affected units
1,463

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • R1T
  • R1S

Distribution

Distributed nationwide across the United States.

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