The Recall Desk
HighNHTSA·23V752000·Announced 2023-11-09

Jayco Recalls 2023-2024 White Hawk Travel Trailers Due to Window Labeling

Jayco is recalling 2023-2024 White Hawk travel trailers because a window may be incorrectly marked as an emergency exit, potentially delaying evacuation.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect regarding emergency egress where injury has not yet been reported, fitting the 'High' severity criteria for risk-of-harm products.

Plain-English summary

Jayco, Inc. is recalling certain 2023-2024 Jayco White Hawk travel trailers. The recall addresses a defect where a window may be incorrectly marked as an emergency exit.

An incorrectly labeled window can prevent or delay an emergency evacuation, increasing the risk of injury. The corrective action involves the dealer replacing the red handle and red screen knob and removing the exit decal free of charge.

Owner notification letters were mailed on November 30, 2023. Owners may contact Jayco customer service at 1-800-283-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. Jayco's number for this recall is 9901596.

The recalled product

Product
JAYCO TRAVEL TRAILER WHITE HAWK
Brand
JAYCO TRAVEL TRAILER
Manufacturer
Jayco, Inc.
Category
Vehicle — Travel Trailer
Hazard
Affected units
168

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • WHITE HAWK

Distribution

Distributed nationwide across the United States.

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