The Recall Desk
HighNHTSA·19V873000·Announced 2019-12-10

Jayco Recalls 2019-2020 White Hawk Travel Trailers Due to Blocked Escape Window

Jayco is recalling 2019-2020 White Hawk travel trailers because the rear emergency escape window cannot fully open due to a ladder. Owners should contact dealers for a free repair.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect that impedes emergency egress, creating a risk of injury in an emergency, but no injuries or deaths have been reported.

Plain-English summary

Jayco, Inc. is recalling certain 2019-2020 White Hawk travel trailers, specifically model 24MBH. The recall involves 51 units where the rear emergency escape window cannot fully open due to the placement of an exterior ladder.

In the event of an emergency, occupants may not be able to exit through the escape window, which increases the risk of injury. This defect is classified under structure, emergency, and escape/egress/exit categories.

The recall began on December 20, 2019. Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window at no charge. Owners may contact Jayco customer service at 1-800-283-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
JAYCO TRAVEL TRAILER WHITE HAWK
Brand
JAYCO TRAVEL TRAILER
Manufacturer
Jayco, Inc.
Category
Vehicle — Travel Trailer
Hazard
Affected units
51

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • WHITE HAWK

Distribution

Distributed nationwide across the United States.

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