2023-2024 Honda Pilot steering rack defect may cause loss of steering control
Honda is recalling certain 2023-2024 Pilot vehicles due to a loose ball bearing in the steering rack gearbox assembly. This defect can result in loss of steering control or steering lock-up, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: A steering system defect is a risk-of-harm product. Per the severity rubric, such products where injury has not yet been reported receive a High (3) score. No crashes, injuries, or deaths have been documented.
Plain-English summary
Honda (American Honda Motor Co.) is recalling certain 2023 and 2024 Pilot vehicles. The recall affects vehicles with a steering rack gearbox assembly that contains a loose ball bearing due to a manufacturing error. This defect can result in loss of steering control or steering lock-up, which increases the risk of a crash.
The recall affects an estimated 519 vehicles. Owner notification letters were mailed on December 18, 2023.
Consumers should contact Honda customer service at 1-888-234-2138 to arrange a remedy. Honda will replace the electric power steering rack free of charge. Vehicle owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.
The recalled product
- Product
- HONDA PILOT
- Brand
- HONDA
- Manufacturer
- Honda (American Honda Motor Co.)
- Category
- Vehicle — Steering System
- Affected units
- 519
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- PILOT
Distribution
Distributed nationwide across the United States.
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