The Recall Desk
HighNHTSA·23V735000·Announced 2023-02-11

2023-2024 Honda Pilot steering rack defect may cause loss of steering control

Honda is recalling certain 2023-2024 Pilot vehicles due to a loose ball bearing in the steering rack gearbox assembly. This defect can result in loss of steering control or steering lock-up, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: A steering system defect is a risk-of-harm product. Per the severity rubric, such products where injury has not yet been reported receive a High (3) score. No crashes, injuries, or deaths have been documented.

Plain-English summary

Honda (American Honda Motor Co.) is recalling certain 2023 and 2024 Pilot vehicles. The recall affects vehicles with a steering rack gearbox assembly that contains a loose ball bearing due to a manufacturing error. This defect can result in loss of steering control or steering lock-up, which increases the risk of a crash.

The recall affects an estimated 519 vehicles. Owner notification letters were mailed on December 18, 2023.

Consumers should contact Honda customer service at 1-888-234-2138 to arrange a remedy. Honda will replace the electric power steering rack free of charge. Vehicle owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

The recalled product

Product
2023 HONDA PILOT
Brand
HONDA
Manufacturer
Honda (American Honda Motor Co.)
Hazard
  • steering-control-loss
  • steering-lock-up
Affected units
519

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PILOT

Distribution

Distributed nationwide across the United States.